Your first concern should be for your personal safety and the safety of those around you.
Procedures for Public Safety Officials
In the event of a pipeline emergency, take the following action to ensure the safety of the public.
Contractors, Excavators, Farmers and Property Owners:
Statistics indicate that damage to excavation related activities is a leadiing cause of pipeline accidents. If you are a homeowner, farmer, excavator, or developer, we need your help in preventing pipeline emergencies.
The Plan is Simple
1. Call your state’s One Call Center with at least two working days before excavation is scheduled to begin. Please note that some states require 72 hours before excavation. In most areas you can dial the 8-1-1 number which is national “Call Before You Dig” number designated by the FCC.
2. Wait the required amount of time
3. One of our trained technicians will mark the location of the pipeline at no cost to you
4. Respect the line markers
5. Dig with Care
A gouge, scrape, dent or crease to a pipeline or its coating may cause a break or leak in the future. If you cause what could be considered even minor damage to a pipeline, please contact Polaris Pipeline Systems immediately at 512-263-9212 or 1-877-712-3109.
If you are an excavator in the state of Texas, you need to be aware of the Texas Railroad commission Damage Prevention Rule (Chapter 18) that can be found at www.rrc.state.tx.us/rules/rule.php